Wednesday newsletters all the time characteristic a lodge or flight overview.
I just lately loved an exquisite vacation in Singapore. You’ll be able to learn my journey experiences right here:
Evaluation: Singapore Airways A350 Enterprise Class (Singapore to Brussel)
Each time I step onboard a Singapore Airways flight, I’m reminded why the airline has earned its repute as probably the most revered carriers in world aviation. On my latest Enterprise Class journey aboard the Airbus A350 from Singapore to Brussels, that repute as soon as once more proved properly deserved. What continues to face out is how full Singapore Airways’ total Enterprise Class product feels, combining impeccable service, wonderful onboard eating, and a powerful in-flight leisure system. The airline excels in areas that few rivals handle to duplicate constantly.
That stated, the product is just not flawless. The cushioning of the Enterprise Class seat on the A350 is on the firmer facet, and the angled sleeping place is just not essentially the most snug, significantly for facet sleepers — except you’ll be able to safe one of many bulkhead seats, which characteristic seat-wide ottomans. Singapore Airways is clearly conscious of this suggestions and is already trying forward. The airline has confirmed {that a} new-generation Enterprise Class seat will debut subsequent 12 months. Whereas it was initially deliberate for the Boeing 777X, the brand new seat will now be launched first on the Airbus A350. Within the meantime, the present A350 Enterprise Class stays a compelling and extremely aggressive possibility for long-haul journey.
Have you ever ever flown in Singapore Airways’ Enterprise Class? In that case, I might love to listen to about your expertise within the feedback.
Flight particulars:
- Journey: Singapore (SIN) to Brussels (BRU)
- Airline: Singapore Airways
- Class: Enterprise Class
- Seat: 12A
- Plane sort: Airbus A350-900
- Plane registration quantity: 9V-SMC (inbuilt 2016)
- On time departure: Sure (12:05 am)
- On time arrival: Sure (7 am)
- Miles: 6.560 miles (10.560 kilometers)
- Flight time: 13 hours
This overview takes a more in-depth take a look at each facet of the expertise, from the pre-departure lounge at Singapore Changi Airport to onboard consolation, eating, connectivity, and—most significantly—the service that continues to outline the Singapore Airways model. I additionally documented this long-haul flight intimately in my YouTube video, which you’ll watch beneath.
- SilverKris Lounge at Changi Airport
- Singapore Airways’ longhaul fleet
- Enterprise Class cabin
- Enterprise Class seat (+ finest & worst seats)
- Facilities & bedding
- Meals
- Leisure
- Onboard web
- Different inflight experiences
- My verdict (rating)
1. SilverKris Lounge at Changi Airport
Singapore Changi Airport is among the world’s most awarded aviation hubs, combining scale, effectivity, and an unusually wide selection of passenger services. Transferring via the terminals is mostly easy, due to clear signage and well-organized passenger flows, whereas the airport’s structure incorporates greenery and pure gentle all through. Options such because the Jewel complicated and its Rain Vortex (world’s tallest indoor water fall) have turn into defining components of the airport, and there’s no scarcity of distinctive areas, from themed gardens to quieter areas designed for relaxation, which assist soften what may in any other case really feel like a purely practical setting.
For Enterprise Class passengers flying Singapore Airways, the expertise continues on the SilverKris Lounge in Terminal 3. Situated one degree above the principle concourse, the lounge is split into two distinct sections, with a bar and staffed concierge desk positioned between them. Each sections overlook the terminal beneath and supply views of the tarmac, including a way of openness to the house. One part is extra seating-focused and tends to really feel busier, that includes a excessive density of armchairs and high-top tables alongside a smaller buffet station. The second part feels noticeably extra fashionable, with a number of separated massive seating areas and a central eating zone serving as the focus. This format permits passengers to decide on between a short, extra informal cease on the lounge or an extended, extra relaxed pre-flight expertise.
As anticipated from Singapore Airways, the meals and beverage choices on the SilverKris Lounge are of a excessive normal and exceed what is usually present in a Enterprise Class airport lounge. The principle eating space options a big buffet with each cold and hot dishes (with Western and Asian choices) and is flanked on each side by devoted noodle and pasta stations. A complete beverage counter presents premium spirits, wines, and champagne, whereas a well-stocked salad bar and dessert station full the choice. The smaller buffet within the quieter lounge part supplies a extra restricted vary, focusing totally on gentle bites.
Past eating, the lounge presents a number of sensible facilities, together with a staffed concierge desk to help with flight-related requests, in addition to bathe services and 14 non-public sleeping rooms. These extra options improve the general lounge expertise and make it significantly properly suited to passengers with a protracted transit time or long-haul vacationers in search of privateness and luxury earlier than departure.
2. Singapore Airways’ Longhaul Fleet
Singapore Airways operates a fleet of 158 plane with a median age of simply over eight years, reflecting a powerful give attention to fashionable, environment friendly airplanes throughout its community. For long-haul journey, the airline depends totally on the Airbus A350, with 65 plane forming the spine of its intercontinental operations, making Singapore Airways the world’s largest operator of the sort. These are complemented by 26 Boeing 787 Dreamliner plane, that are among the many youngest within the fleet and are usually deployed on long-distance routes with decrease passenger demand.
On high-capacity routes, Singapore Airways continues to function 12 Airbus A380 plane and 27 Boeing 777 plane, each of which stay essential for flagship intercontinental providers. Singapore Airways additionally holds a novel place in aviation historical past because the launch buyer of the Airbus A380, underscoring its long-standing position in introducing new wide-body plane into industrial service. Regional flights are operated by its 21 Boeing 737 plane, whereas a small fleet of seven Boeing 747 plane is devoted solely to cargo operations and doesn’t have an effect on the passenger expertise. Wanting forward, the airline has dedicated to the (delayed) Boeing 777X to additional modernize its long-haul fleet.
3. Enterprise Class Cabin
The Enterprise Class cabin aboard Singapore Airways’ Airbus A350-900 follows a staggered format that gives direct aisle entry for each passenger. In complete, the cabin accommodates 42 forward-facing seats and is split into two distinct sections, with a bigger cabin positioned towards the entrance of the plane and a smaller one positioned additional aft. Many vacationers – together with myself – desire the rear cabin, which usually feels quieter and extra secluded. Window seats are organized individually, whereas the middle seats are paired; nevertheless, a retractable divider between the center seats permits passengers touring alone to create extra privateness.
The cabin’s inside was designed by James Park Associates, the studio finest identified for its work on the long-lasting Orient Categorical trains. Their affect is mirrored within the cabin’s refined, residential-inspired aesthetic, characterised by heat earth tones resembling bronze, beige, and deep brown. Hand-finished leather-based surfaces are used all through and are complemented by understated accent lighting. Mushy, patterned cushions on every seat add a delicate contact of visible distinction towards the darker upholstery. The absence of overhead storage above the middle seats additional enhances the sense of house, permitting the ceiling to really feel noticeably greater and giving all the Airbus A350 cabin a lighter, extra open environment.
4. Enterprise Class Seat (+ Finest & Worst Seats)
The Enterprise Class seat put in on Singapore Airways’ Airbus A350 stands out for its beneficiant proportions. At 71 cm (28 inches) extensive, it ranks among the many broadest Enterprise Class seats at the moment in service, providing ample house to work, dine, or just chill out with out feeling confined. Seat spacing is equally beneficiant, and as soon as the seat is transformed right into a mattress, it extends to round 198 cm (78 inches), offering a sleeping floor lengthy sufficient for many passengers to stretch out comfortably.
The seat is completed in premium Scottish leather-based and options agency, supportive padding. Regardless of having been designed earlier than privateness doorways turned commonplace in Enterprise Class cabins, it nonetheless delivers a powerful sense of non-public house. A tall, sculpted shell surrounds every seat, making a cocoon-like setting, significantly on the window seats, which angle barely towards the plane’s fuselage. Within the middle part, paired seats are fitted with an adjustable divider, permitting passengers to decide on between privateness and interplay relying on whether or not they’re touring alone or with a companion.
Every seat is paired with a big 45 cm (18-inch) high-definition display screen positioned immediately in entrance of the passenger, making certain snug viewing from any recline angle. Beneath the display screen sits the ottoman, which capabilities as a footrest in the course of the flight and turns into the bottom of the mattress when absolutely prolonged. Passengers seated within the bulkhead rows profit from a full-width, rectangular ottoman that considerably improves legroom, whereas the remaining seats characteristic a narrower footwell positioned to the facet, which tapers towards the tip.
Lighting and seat controls are intuitive and simple to make use of. Seat changes are managed by way of a management panel constructed into the aisle-side armrest, permitting passengers to pick varied recline positions easily. Preset modes embody relaxed lounging and deeper recline choices that work properly for watching motion pictures or resting. A person studying gentle is built-in into the seat shell at eye degree, offering centered illumination with out spilling into neighboring seats.
Space for storing is one other robust facet of this seat design. A large facet console subsequent to the headrest simply accommodates bigger objects resembling laptops or headphones, whereas a smaller enclosed compartment constructed into the facet desk supplies safe storage for private belongings like telephones, glasses, or wallets. Two extra pockets close to the leisure display screen supply handy quick-access storage, though these should not obtainable on the bulkhead seats. A big tray desk slides out easily from the facet console and is properly suited to each eating and work, whereas a devoted coat hook close to the display screen retains jackets neatly saved all through the flight.
When it’s time to sleep, the seat converts into a totally flat mattress utilizing Singapore Airways’ distinctive forward-folding mechanism. The backrest flips ahead to disclose a devoted sleeping floor topped with a mattress. As this course of requires passengers to briefly arise, most vacationers select to have the crew put together the mattress, which they’re blissful to do. For individuals who prioritize sleep, the bulkhead seats—positioned within the first rows of every Enterprise Class cabin (rows 11 and 19)—are clearly essentially the most fascinating, as their full-width ottomans enable for a straight sleeping place with unrestricted legroom. In distinction, normal seats—resembling my seat 12A—require sleeping at a slight angle because of the tapered footwell. Whereas this association works properly for many again sleepers, facet sleepers or those that desire to lie utterly straight could discover the angled foot house uncomfortable. As well as, though the mattress is lengthy and supportive, the firmness of the sleeping floor could not attraction to everybody, and a thicker mattress topper would additional improve consolation.
What are the finest Enterprise Class seats on Singapore Airways’ A350?
- Passengers touring alone will usually be finest served by the window seats, which give higher seclusion and a extra enveloping, non-public really feel. These flying collectively could desire the middle seats, the place the side-by-side association and adjustable divider make it straightforward to change between privateness and dialog.
- Essentially the most sought-after seats within the cabin are positioned in rows 11 and 19, the place the bulkhead configuration replaces the standard tapered footwell with a full-width ottoman. This design permits for extra freedom of motion and leads to a noticeably extra snug sleeping place.
- For vacationers in search of a quieter setting, rows 19 via 22 are additionally value contemplating. These seats are located within the smaller rear Enterprise Class cabin, which feels extra intimate and experiences much less foot visitors, contributing to a calmer and extra non-public environment on long-haul flights.
What are the worst Enterprise Class seats on Singapore Airways’ A350?
- Seats positioned on the home windows in row 17 and the middle positions in row 18 are much less fascinating, as their proximity to the galley and bathrooms typically results in extra noise and frequent motion from each crew and passengers.
- Row 22 is one other part to method with warning, because it sits immediately forward of the Premium Economic system bassinet space, rising the probabilities of close by exercise associated to households touring with infants.
5. Facilities & Bedding
In Enterprise Class, Singapore Airways doesn’t routinely distribute a full amenity equipment at every seat. As a substitute, a number of primary consolation objects is offered, together with slippers, socks, and an eye fixed masks, together with a pillow and cover supposed to help sleep on long-haul flights. Noise-canceling headphones are additionally obtainable and assist scale back cabin noise when utilizing the KrisWorld leisure system. The Enterprise Class bathrooms are stocked with on a regular basis necessities resembling toothbrushes, toothpaste, razors, lotions, and toiletries from Payot, permitting passengers to clean up in the course of the journey.
On long-haul providers, Enterprise Class passengers could request an amenity equipment, which is introduced in a darkish gray pouch. The equipment comprises travel-size merchandise from Le Labo, together with a facial mist, hand cream, and lip balm. Whereas the supply of the equipment depends upon the route and provide, its inclusion provides a welcome contact of premium skincare for many who select to request it.
6. Meals
Inflight eating stays one of many strongest elements of the expertise on Singapore Airways, and the Enterprise Class providing displays a long-standing give attention to high quality, consistency, and cautious execution. Moderately than treating meals as a purely practical facet of long-haul journey, the airline locations clear emphasis on its culinary program, working intently with its Worldwide Culinary Panel to develop and refine menus throughout the community. This collaboration helps guarantee a degree of refinement and coherence that’s not often seen in Enterprise Class.
On this Singapore–Brussels flight, I opted for E book the Cook dinner, Singapore Airways’ signature preorder service that enables Enterprise Class passengers to pick their most important course upfront. The menu presents a variety of choices, from Singaporean classics resembling laksa and hen rice to Western dishes, lighter selections, and chef-designed specialties. My E book the Cook dinner choice was properly executed and demonstrated the clear benefit of preordering, with a dish that felt extra composed and restaurant-like than normal inflight catering.
That stated, whereas the general high quality of the meals on this sector was wonderful, I discovered the eating expertise on the Singapore–Brussels flight to be barely extra assorted than on the return. For instance, satay—a signature Singapore Airways appetizer—was not provided on this flight. This could be linked to the very late departure time, because the service appeared deliberately streamlined to permit passengers to maximise sleep on what was a virtually 12-hour in a single day journey.
For supper, I used to be served the next menu, with the principle course chosen from the E book the Cook dinner providing
- Starter: marinated smoked salmon with capers, accompanied by a refreshing salad of celeriac, pink apple, and Japanese cucumber.
- Principal course: succulent lamb chops, seared and oven-roasted in a aromatic herb crust, served with silky garlic confit mashed potatoes, seasonal greens, and a fragile rosemary-infused lamb jus.
- Dessert: Milo Dinosaur cake, with layers of wealthy chocolate sponge, a creamy filling, and a topping of crunchy Milo crumbles.
All through the flight, snacks had been obtainable within the galley, and passengers may additionally order extra dishes from the menu on demand. I selected the Singapore-style carrot cake with prawns, a hearty and flavorful dish made out of stir-fried savory radish and rice flour cake, complemented by prawns and pickled turnip.
Breakfast was served round 90 minutes earlier than touchdown and included a number of recent fruit, flavored yogurt, cereal, and Bircher muesli. For the principle course, I had preselected Lobster Thermidor from the E book the Cook dinner menu. This traditional French dish featured lobster meat cooked in a wealthy cream sauce with Cognac and Dijon mustard, enhanced with button mushrooms and superb herbs, earlier than being returned to the shell, topped with grated cheese, and oven-browned to create a crisp, golden crust.
7. Leisure
Leisure onboard Singapore Airline is delivered via its proprietary KrisWorld system, which stays probably the most complete inflight leisure platforms at the moment obtainable. Passengers have entry to an intensive library protecting the whole lot from latest movie releases and full tv collection to documentaries, music, and video games. Visible high quality is superb due to the big high-definition show, though interplay is dealt with solely by way of a handheld controller moderately than immediately on the display screen. This controller is saved in a devoted compartment above the facet desk, retaining it conveniently accessible whereas remaining neatly out of sight when not in use.
The number of KrisWorld’s content material choice is especially spectacular. {The catalogue} consists of properly over a thousand titles, spanning mainstream Hollywood productions, worldwide cinema, full TV field units, reside information channels, podcasts, music albums, curated playlists, and interactive video games. Content material is refreshed commonly and curated with a world viewers in thoughts, which helps guarantee broad attraction throughout completely different age teams and cultural backgrounds. A helpful companion characteristic is the SingaporeAir cell app, which permits passengers to preview the leisure choice earlier than departure and create a private watchlist. As soon as onboard, these saved selections sync mechanically with the seat’s system, permitting viewing to start instantly after takeoff.
One characteristic that’s notably absent, nevertheless, is the supply of exterior digicam views on the Airbus A350. Many airways working this plane sort equip their planes with forward-facing and tail-mounted cameras, that are in style with aviation fans and also can present reassurance to nervous flyers throughout takeoff, touchdown, or turbulence. Singapore Airways has chosen to not embody this performance on its A350 fleet, and whereas this omission doesn’t detract considerably from the general high quality of KrisWorld, it stays a small hole in an in any other case extremely polished inflight leisure expertise.
8. Onboard Web
All long-haul Singapore Airways Airbus A350 plane are geared up with onboard Wi-Fi, permitting passengers to remain related all through the flight. Enterprise Class vacationers obtain complimentary web entry for all the journey, with utilization supposed for messaging, e-mail, and basic internet looking moderately than bandwidth-heavy actions resembling video streaming. As well as, members of Singapore Airways’ KrisFlyer program are additionally eligible without cost Wi-Fi, no matter cabin, making connectivity extra accessible to loyal clients.
Passengers who should not entitled to complimentary entry can select from a number of paid web plans, starting from primary messaging packages to full-flight connectivity choices. Whereas speeds are naturally restricted at cruising altitude, efficiency is mostly secure and enough for on a regular basis on-line duties, permitting vacationers to stay related whereas within the air with out main interruptions.
9. Different Inflight Experiences
# Crew
Service onboard this flight mirrored precisely what vacationers have come to anticipate from Singapore Airways. The cabin crew struck a superb steadiness between professionalism and heat, delivering service that felt polished but genuinely private. From boarding via to arrival, interactions had been dealt with with quiet attentiveness, with crew members anticipating wants with out ever showing intrusive. The general impression was one in every of easy hospitality, the place consolation and care had been clearly prioritized all through the journey.
# Toilet
Enterprise Class passengers have entry to 3 bathrooms in complete, with one located on the entrance of the cabin close to the cockpit and two positioned between the ahead and rear Enterprise Class sections. All through the flight, these services had been saved in excellent situation and had been constantly replenished with a variety of toiletries.
10. Remaining Ideas & My Verdict
Singapore Airways’ Enterprise Class on the Airbus A350 stays a extremely polished and well-balanced long-haul product that continues to attraction to discerning vacationers. The expertise excels within the areas that matter most on prolonged flights, together with attentive but unobtrusive service, constantly high-quality eating, a spacious and personal seat, and probably the most complete inflight leisure programs within the trade. Whereas the seat design reveals its age in sure areas—significantly in the case of sleeping consolation in non-bulkhead rows—it stays extremely aggressive by way of house, privateness, and construct high quality. With a new-generation seat already on the horizon, the present A350 cabin represents a mature and well-understood product moderately than an outdated one.
Bringing all components of the journey collectively, right here is my closing verdict on Singapore Airways’ A350 Enterprise Class:
- Cabin design: 9/10
- Cabin format: 9/10
- Seat privateness: 8/10
- Seat consolation (upright): 9/10
- Seat consolation (mattress place): 7/10
- Meals (high quality): 8/10
- Meals (amount): 9/10
- Inflight leisure: 8/10
- Wi-Fi: 9/10
- Service: 9/10
- Total expertise: excellent – 8.4/10
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